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May 2008

May 12, 2008

There are a wide range of things an organization can do to make itself greener. Many revolve around the concept of decreasing the institutional carbon footprint. We often hear about stuff like using mass transit, riding one's bike, getting a more fuel-efficient vehicle, using compact florescent bulbs, and the like. These are all important steps one can and should take (within the limits of reason and finances, of course). However, one option I rarely hear about in the context of becoming greener is telecommuting. Telecommuting seems to come up most often in the context of flex time, allowing parents time to care for their young children, for example. But, what has it got to do with going green? Well, I think a moment's reflection makes this obvious. When people work part of the week from home, they don't drive their cars to work, thus conserving gas and reducing traffic congestion and air pollution. According to the Green Living Ideas Web site:
Seeing as the typical U.S. household spends 18% of its income on driving costs– more, even, than it spends on food– telecommuting offers a viable way to offset the steep expenses of gas and automobile maintenance. One study reports that we could save about 1.35 billion gallons of fuel a year if everyone who was able to telecommute, did so just 1.6 days a week.
The implications for a greener planet are clear, but there is an important corollary here that should not be overlooked. If one didn't have to spend 18% of his or her income on transportation, that would make one's salary go a lot longer. Many are not easily convinced of the necessity or desirability of a greener planet, but some of these very same people change their tunes when they realize the economic benefits, especially to those in the middle class struggling in an economy on the brink of recession. And the one sector in the economy we don't have to worry about is the energy sector; they are still making record profits even today. A little telecommuting won't hurt their bottom line that much. And, based upon the law of supply and demand, it could very well bring prices down on oil for those times and things we would still need it for. Less demand means more supply means lower prices. Telecommuters also do not use campus resources like electricity, water, heat/ac, etc. According to this article on "The Many Benefits of Telecommuting":
More and more green businesses are encouraging telecommuting and there are a great many reasons why. Telecommuting not only saves the earth by decreasing transportation-based greenhouse gases, but also provides employees a peaceful place to complete key projects without interruption. Productivity increases of up to 40 percent have been reported through telework programs. Not only does telework reduce transportation-based emissions, it also reduces total energy consumption at the work place. Smaller businesses can inhabit smaller premises by rotating telework days amongst employees.
Now, of course, some jobs just must be done on campus. Faculty must be present to teach ground courses, and physical resources can't be serviced from a distance, to name a couple that come to mind. However, other jobs could easily be done from home, at least part of the time. Personally, I would not advocate that positions typically be 100% telecommuting. I may be old-fashioned, but I still think there is significant benefit to the office experience, especially in areas where inter-staff collaboration is common and crucial. You can certainly accomplish a lot through modern communications technology, but some times nothing beats a face-to-face brainstorming session. There are obviously a lot of variables to consider with regard to who and how and such things. However, if there could truly be increases in productivity that are concurrent with decreases in energy consumption, it seems like a potential win-win-win situation (worker, organization, and environment).

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May 20, 2008

I was going to write on another issue, but then I saw this op-ed piece in USA Today titled "Want to save the planet? Stay home." Since my last post, I have become even more convinced that allowing some degree of telecommuting might be the single easiest thing an institution could do to become greener. As the columnist states:
...every morning, 76% of America's commuters drive, alone, an average of 25 minutes to their workplaces. Many of these people then proceed to e-mail or call people in other places. Indeed, about 40% of the U.S. workforce has jobs that, largely, do not need to be done from a central location. If the millions of Americans who never work from home, but could, stayed in their PJs, this would save a sizeable chunk of our oil imports from the Persian Gulf. "This takes windmills and all the other alternative fuels combined and tops them," says Kate Lister, founder of the telecommuting research company Undress4Success.
Switching to alternative fuels to such an extent that they will actually have enough short-term impact on greenhouse gases is just unfeasible. The technology and infrastructure do not currently exist and most people are unwilling or unable to pay the added costs at this time. Contrast to telecommuting. The technology exists; it reduces costs, and the typical worker would absolutely buy in wihtout a second thought. As mentioned previously, the oft-stated concern has to do with worker productivity:
"Management still thinks people need to be in the office for eight hours a day in order to be productive," says Makower. "Anyone who works in an office eight hours knows that probably three hours and 45 minutes are spent being productive." (Are you reading this at work?)
However, a rather large body of peer-reviewed research shows overwhelmingly that this belief is just dead wrong:
Partly because people waste so much time commuting, and waste so much time at work while consuming electricity and office space, companies that have implemented telecommuting programs have seen economic benefits — rather than productivity losses — from this decision. A meta-analysis of 46 studies, published in the November Journal of Applied Psychology, found that telecommuting was associated with higher supervisor performance ratings, increased job satisfaction and a reduction in intent to leave the company.
The abstract from the actual study lends support to my previously stated position about partially telecommuting being the most beneficial arrangement for the workplace:
What are the positive and negative consequences of telecommuting? How do these consequences come about? When are these consequences more or less potent? The authors answer these questions through construction of a theoretical framework and meta-analysis of 46 studies in natural settings involving 12,883 employees. Telecommuting had small but mainly beneficial effects on proximal outcomes, such as perceived autonomy and (lower) work–family conflict. Importantly, telecommuting had no generally detrimental effects on the quality of workplace relationships. Telecommuting also had beneficial effects on more distal outcomes, such as job satisfaction, performance, turnover intent, and role stress. These beneficial consequences appeared to be at least partially mediated by perceived autonomy. Also, high-intensity telecommuting (more than 2.5 days a week) accentuated telecommuting’s beneficial effects on work–family conflict but harmed relationships with coworkers. Results provide building blocks for a more complete theoretical and practical treatment of telecommuting.

Keywords: distributed work, increased productivity, meta-analysis, reduced emissions, telecommuting, virtual work

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